At Mysteamybrush we are committed to sustainability and efficiency. To support our eco-friendly initiatives, we ship all orders directly from our manufacturing hub, where our products are made. While this approach may result in slightly longer delivery times, it helps us significantly reduce carbon emissions by avoiding extra air miles.

Processing and Delivery Times

All orders placed on TheWonderfulBrush.com will be processed within 1-3 business days. Once shipped, please allow the following approximate delivery times based on your location:

• Domestic: 🏠 5-12 Business Days
• International: 🌎 5-15 Business Days

You will receive a shipping confirmation email with tracking information once your order is on its way.

Shipping Disclaimers

1. Order Changes: Once your order has been shipped, we cannot make changes to the delivery address, shipping method, or items in the order.
2. Address Verification: Please ensure your shipping address is correct before completing your purchase. We cannot replace or refund orders delivered to incorrect or incomplete addresses.
3. Lost or Missing Packages: If your package appears to be lost, stolen, or missing, please file a claim with the shipping courier as we no longer have control over the delivery process once the package is shipped.
4. Refunds: We do not issue refunds for orders marked as "Delivered" by the courier. If your tracking shows delivery but you haven’t received your package, contact your local post office to open a claim.
5. Tracking Numbers: Tracking numbers are included in your shipping confirmation email. Please note, tracking information may take up to 48 hours to become available.
6. Return Shipping Costs: If you need to return an item, return shipping costs are your responsibility. We will provide a return label, which will be deducted from your refund.
7. Fulfillment Centers: Orders may be shipped from either our domestic fulfillment center or our international facility depending on stock availability.
8. Shipping Fees: We do not charge extra for shipping; thus, shipping fees are non-refundable.

Thank you for choosing Mysteamybrush . If you have any questions or need further assistance, please feel free to reach out to our customer service team.