Terms of Service

Last updated: 8/1/24

This Privacy Policy outlines how MYSTEAMYBRUSH ("we", "us", "our") collects, uses, and protects your personal information when you visit our website (the "Site"), use our services, or make a purchase. By using our Site and services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree with our Privacy Policy, please do not use our Site or services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated Privacy Policy will be posted on our Site with a revised "Last updated" date.

How We Collect and Use Your Personal Information

We collect personal information from various sources, including:

  • Directly from You: When you place an order, create an account, or communicate with us. This includes contact details, order information, and account credentials.
  • Through Cookies: We use cookies and similar technologies to collect usage data such as device information, IP address, and browsing behavior.
  • From Third Parties: We may receive information from service providers, payment processors, and partners.

We use your personal information to:

  • Provide and manage our products and services.
  • Process payments and fulfill orders.
  • Send marketing communications and personalized offers.
  • Enhance security and prevent fraud.
  • Provide customer support and improve user experience.

Cookies

We use cookies to enhance your experience on our Site. For details about our use of cookies, visit Shopify's Cookie Policy. You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of our Site.

How We Disclose Personal Information

We may share your personal information with:

  • Service providers who assist with operations like payment processing and shipping.
  • Marketing partners and affiliates for promotional purposes.
  • Legal authorities or during business transactions like mergers.

User-Generated Content

If you post reviews or other content on our Site, this information is public. We are not responsible for the privacy or security of information you choose to share publicly.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Review their privacy policies before interacting with these sites.

Children’s Data

Our Site and services are not intended for children. If a child’s personal information is provided, please contact us to request deletion.

Security and Retention

While we strive to protect your information, no method is completely secure. We retain personal information as needed for account maintenance, legal obligations, and dispute resolution.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing and correcting your data.
  • Requesting deletion or restricting processing.
  • Opting out of marketing communications.

To exercise these rights, please contact us or use the options available on our Site.

Complaints

If you have concerns about our privacy practices, contact us. If unresolved, you may have the right to escalate the issue with a local data protection authority.

International Users

We may transfer your data outside your home country, including to the US. We use standard contractual clauses or other mechanisms to ensure adequate protection for your information.

Contact Us

For questions about this Privacy Policy or to exercise your rights, email us at Support@mtsteamybrush.com.

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Refund Policy

If something isn’t quite right, we’re happy to help with returns and exchanges within 30 days of purchase, as long as the product is unused and in its original packaging.

How to Start a Return or Exchange: Contact us at Support@mtsteamybrush.com to initiate your return or exchange.

Return and Exchange Details:

  • Return Shipping Costs: Customers are responsible for return shipping fees. We will provide a return label via email, and the cost will be deducted from your refund.
  • Tracking Numbers: Please provide a tracking number for any returns to confirm delivery. Refunds will be processed only after we receive the returned item.
  • Refund Processing: Refunds will be issued within 5-7 business days of receiving the returned order. Please allow up to 10 business days for your bank to process the refund.

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Terms of Service

OVERVIEW

Welcome to TheWonderfulBrush. Throughout this site, “we,” “us,” and “our” refer to MYSTEAMYBRUSH. We offer this website, including all information, tools, and services available, to you, the user, under the condition that you accept all terms, conditions, policies, and notices stated here.

By visiting our site and/or making a purchase, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and conditions and policies referenced or linked herein. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors.

Please read these Terms carefully. By accessing or using our site, you agree to abide by these Terms. If you do not agree to all the terms and conditions, you may not use the website or its services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

We may add new features or tools to our store that will also be subject to these Terms. You can review the latest version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of the site after changes signifies your acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your access to the Service.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is provided for your reference only and may not be current. We reserve the right to modify the contents of this site at any time but have no obligation to update any information. It is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY].

We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer. All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We also reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You also agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy: [LINK TO REFUND POLICY].

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review the third party's policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us specific submissions (e.g., contest entries) or unsolicited creative ideas, suggestions, proposals, plans, or other materials (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us. We are under no obligation to (1) maintain any comments in confidence, (2) pay compensation for any comments, or (3) respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party’s intellectual property or these Terms.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous, abusive, or obscene material or any computer virus or malware. You may not use a false email address or impersonate someone else. You are solely responsible for any comments you make and their accuracy. We assume no responsibility or liability for any comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY].

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information